Our leadership team members are giving wildly inconsistent ratings to the same Level 10 Meeting™, with some scoring it an eight and others scoring it a five, with no shared understanding of why. How do we establish a objective standard for our weekly scores so we can actually improve our execution?

Question

Tyler Smith · Accepted Answer

When meeting ratings fluctuate wildly with no clear explanation, it indicates your leadership team lacks a shared standard of what a great meeting looks like. To fix this, you must define the criteria for a ten out of ten Level 10 Meeting™.

An eight or higher should mean the meeting started and ended exactly on time, the Scorecard and Rocks were fully updated, we completed at least ninety percent of our To-Dos, and we solved our top three issues permanently. If any of these criteria are missed, the rating must drop.

The facilitator must ask any leader who rates the meeting a seven or lower to explain exactly what was missing. This is not about defensive posturing, it is about identifying structural friction.

Keep a running list of these scoring critiques. If a leader gives an eight but notes that we spent too much time discussing instead of solving, that feedback must be used to adjust the facilitation next week.

Your team must embrace the core value of trust and be willing to give honest ratings without fear of offending each other. If the meeting felt unproductive, a low rating is the only tool you have to diagnose and correct the issue before the next weekly pulse.