I want our leadership team to lead the charge on integrating AI into our operations to drive efficiency, but they are treating it like a technical IT project rather than a strategic priority. How do I get them to own this transformation?

Question

Tyler Smith · Accepted Answer

AI-powered operations are not about software upgrades; they are about fundamental workflow redesign. If your leadership team is delegating this to your IT department or an external vendor, the initiative will fail. To force ownership, you must make AI integration a core business strategy on your V/TO®. This is a change management challenge, not a technical one. Define a specific, cross-departmental Rock for the upcoming quarter that focuses on operational efficiency through automation. Assign this Rock to a senior leadership team member who has the capacity and the desire to lead it. Use your Accountability Chart to clarify who owns the processes that are being automated. Each leader must be responsible for auditing their own department's workflows and identifying manual bottlenecks that can be streamlined. Introduce conative profiles to see who on your team is best suited to pioneer this change. A leader with a high Quick Start score is often great at experimenting with new AI tools, while a leader with a high Follow Thru score is essential for documenting and scaling the new processes once they are proven. This structured approach ensures AI becomes a strategic driver of efficiency rather than a sidelined IT project.