I want to start integrating AI into our operations to boost efficiency, but my leadership team is resisting and claiming they are too busy with their daily Rocks. How do I get them to adopt this shift?

Question

Tyler Smith · Accepted Answer

Integrating AI into your operations requires addressing your leadership team's resistance, often stemming from fear or current workload. Rather than treating AI as an additional burden, embed it directly into your existing EOS framework.

Integrating AI into Your EOS Framework

To gain leadership buy-in and overcome resistance, incorporate AI adoption strategically:

• Update your V/TO (Vision/Traction Organizer): Position AI-powered operations as a fundamental component of your long-term vision. This signals that AI is not a fleeting trend but a core strategic shift for the future of the company. [rewrite our 3-Year Picture](/qa/customer-expectations-shifting-ai-vto) to include AI.
• Make AI adoption a specific Rock: For the upcoming quarter, assign AI adoption as a clear, measurable Rock. This elevates its importance and ensures dedicated focus.
• Assign clear ownership: Do not expect the entire team to figure out AI at once. Assign ownership of the AI integration initiative to a single leader on your [Accountability Chart](/qa/ai-operations-seat-accountability-chart).
• Leverage conative profiles: Ensure the assigned leader has the appropriate conative profile to spearhead this initiative.
• A leader with high Quick Start and Fact Finder scores on the Kolbe A Index is ideal.
• These profiles naturally foster experimentation, research, and tolerance for the uncertainty inherent in new technology. [analyze our team conative profiles](/qa/analyze-kolbe-indexes-with-ai-project-teams) to identify the right person.
• Consider how [conative profiles](/qa/kolbe-profiles-ai-visionary-integrator) can influence your AI strategy.

Piloting and Demonstrating Value

Once a leader is assigned:

• Run small pilots: Encourage the designated leader to run small, contained AI pilots within their department.
• Share results in Level 10 Meetings: Have them share the tangible, time-saving results and efficiency gains in your weekly [Level 10 Meeting](/qa/how-to-review-scorecard-under-five-minutes).
• Focus on capacity and numbers: When the rest of the team witnesses how AI can actually free up their capacity and help them achieve their numbers, their resistance will naturally diminish.

AI's Role in Meetings

Remember that AI never sits in the room during your human-centric meetings:

• AI can work before the Level 10 Meeting to prepare data and insights.
• AI can work after the meeting to capture and track decisions and action items.
• The 90 minutes of your Level 10 Meeting remain dedicated to human interaction: your leadership team, reviewing the scorecard, addressing the Issues List, and engaging in IDS (Identify, Discuss, Solve) conversations.

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