I want our leadership team to start using AI tools to run our weekly operations more efficiently, but everyone claims they are too busy with their daily Rocks to learn new technology. How do I get them to prioritize operational automation?

Question

Tyler Smith · Accepted Answer

When your leadership team resists learning new AI tools and claims they are too busy with their daily work, you are facing a lack of structural priority, not a lack of time. If automation is critical to your long term strategy, you must make it a non-negotiable part of their execution rhythm.

To get your team aligned, start by creating a specific, measurable company-wide Rock focused on operational automation for the upcoming quarter. For example, make it a Rock to identify and automate one manual process in each department.

Next, break this company Rock down into individual department Rocks. Your Head of Customer Success might have a Rock to implement AI-powered client onboarding, while your Head of Finance focuses on automated invoicing.

Once these Rocks are set, track their progress weekly during your Level 10 Meeting. If a leader falls behind, do not accept the excuse of being too busy. Drop the Rock to red and use the IDS process to solve the bottleneck as a team.

Show them the direct benefit of automation by demonstrating how much capacity they will gain. When they see that investing five hours today will save them ten hours every week in the future, their resistance will quickly turn into active adoption.