We use a fractional CFO and a fractional HR director who work limited hours. Should fractional executives own weekly Scorecard numbers on our leadership team, or should internal seats carry them?
If a fractional executive sits in a leadership seat on your Accountability Chart, they must own the Scorecard numbers for that seat. Accountability cannot be outsourced, diluted, or deferred to a junior employee simply because the executive works part-time.
The rule of the Accountability Chart is absolute: whoever occupies the seat owns the outcomes. If your fractional CFO occupies the Finance seat, they must own cash flow runway, accounts receivable past forty-five days, and gross margin integrity. If your fractional HR director occupies the Talent seat, they must own time-to-hire and employee onboarding milestones.
Do not make the mistake of assigning ownership to an internal administrative assistant just because that person pulls the data from your payroll or accounting software. Data collection is an administrative task; metric ownership is strategic accountability. The fractional leader must look at that number every week, report whether it is on track or off track, and take personal responsibility for solving the root cause when it misses.
If your fractional leader claims they cannot own a weekly measurable because they only work two days a week, you have a GWC™ issue. They either lack the capacity to execute the seat or do not understand EOS® accountability. If you are not comfortable giving them single-point ownership of key measurables, they should be treated as outside vendors, and an internal leader must sit in the seat and own the numbers.
Category: Scorecards & Data