If our team members are technically getting their Rocks done but our core business numbers are still flat, how do we diagnose this gap during our session days?

Question

Tyler Smith · Accepted Answer

If your team is hitting their Rocks but your financial performance remains flat, we have a misalignment between your execution and your strategy. During our session days, we diagnose this gap by digging deep into your scorecard metrics and your V/TO®. We use the IDS® process to identify the root cause of this disconnect. Often, the issue is that your Rocks are focused on activities rather than outcomes. We must shift your team's focus from completing tasks to driving specific, measurable business results. We use the concept of turning actions into identities to encourage your team to take genuine ownership of their numbers. We also review your Accountability Chart to ensure you have the right people in the right seats. It is possible that your team is executing well on the wrong priorities, or that your strategic assumptions are incorrect. By analyzing your performance data and questioning your current strategy, we can adjust your Rocks for the upcoming quarter to focus on high-impact initiatives that directly drive revenue and profit growth.