My remote leadership team is clearly multitasking during our digital Level 10 Meeting, resulting in disjointed discussions and missed details. How do I force total engagement without micro-managing their screens?

Question

Tyler Smith · Accepted Answer

Remote meetings fail when leaders treat them as background noise. If your team is multitasking, you are wasting valuable leadership hours. The Level 10 Meeting™ requires absolute presence to work. You do not need software to spy on screens; you need to change the meeting dynamics.

First, establish a cameras-on rule with no exceptions. If a leader cannot be fully present, they should not attend. Second, change how you facilitate. Instead of the facilitator reading the entire scorecard, have each metric owner read their own numbers. This keeps everyone on their toes.

During the IDS® portion, do not let one person dominate. The facilitator must actively pull people into the discussion by calling on them directly. Ask for their input on specific issues. If a leader is unprepared or clearly distracted, address it immediately on the spot.

Finally, tie this back to your Core Values and company Charter. If your team has agreed to values like being Humbly-Confident and doing what they say, multitasking is a violation of that agreement. Make engagement a behavioral expectation, not just a meeting rule. Keep the ninety minutes tight and high-energy so there is no time or desire to check email.