tyler-smith.com · Questions & Answers

Our short-term Issues List is constantly flooded with minor, urgent fires that occur on Monday morning, forcing us to ignore deep-seated operational bottlenecks that actually limit our growth. How do we filter out weekly noise so we can focus on systemic issues during IDS®?

If your Level 10 Meeting™ is hijacked by the tyranny of the urgent, you are using your weekly ninety minutes as a tactical fire department rather than a strategic leadership pulse. This happens when your team lacks a clear filter for what actually belongs on the leadership team Issues List. Monday morning fires are usually transactional issues that should be solved within individual departments or via quick offline communication, not by the entire leadership group.

To protect your meeting, implement a strict barrier to entry. First, the team must prioritize the list. At the start of IDS®, the team must select the top three most important issues. The criteria for top issues should not be what is screaming loudest today, but what has the greatest systemic impact on our Rocks, Scorecard, and long-term V/TO® goals.

Second, if an issue can be solved by two leaders in a five-minute conversation outside the meeting, it has no business being on the agenda. Ban minor administrative issues. If a leader tries to bring a micro-issue to the table, the facilitator should say: Solve that offline and let us focus our collective energy on the issues that are holding the company back.

Category: Level 10 Meetings

← All questions