tyler-smith.com · Questions & Answers

We are building our first EOS Scorecard and everyone brought their favorite metrics to the table, leaving us with forty proposed rows. What is the exact filtering process to narrow this down to our core 5 to 15 weekly numbers?

Start by organizing your proposed list under the core functions of your Accountability Chart: Sales and Marketing, Operations, and Finance. You are not building an operational dashboard for middle management. You are creating a high-altitude pulse for the leadership team.

Apply the desert island test. If you were stranded on an island with no phone, no email, and only a piece of paper containing these numbers once a week, could you accurately diagnose the operational health of your business? Any number that does not pass that test gets cut immediately.

Next, filter for frequency. If a number does not change weekly or cannot be acted upon within seven days, remove it. Monthly financial closes and quarterly ratios belong in financial reviews, not on the weekly Scorecard.

Then, eliminate vanity and lagging metrics. Drop total website visits, raw impressions, and backward-looking revenue totals. Keep only the activity-based numbers that directly feed your pipeline or track operational execution, such as first-time prospect meetings, project milestones delivered on time, or weekly cash collections.

Finally, cap each seat on the leadership team at one to three numbers. If a seat has five measurables, they lack focus. Forcing this constraint makes your leaders debate what truly moves the needle. You will likely land between nine and twelve numbers. If a critical operational issue pops up later, you can always drop in a temporary number to track it through resolution.

Category: Scorecards & Data

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