tyler-smith.com · Questions & Answers

My brother-in-law is our VP of Sales, but he is consistently missing his targets and the rest of the leadership team is afraid to call him out. How do I handle family performance issues without ruining Sunday dinner?

Mixing family dynamics with business operations requires absolute structural clarity. Right now, your team is practicing status management because they see his family status as an untouchable shield. You must establish that inside the office, only the Accountability Chart exists. First, assess your brother-in-law using the GWC tool. Does he truly get, want, and have the capacity to run a high performing sales department? If he does not, you are setting him up to fail, which is the most damaging thing you can do to a family member. Have a private, professional meeting with him. Lay out his Measurables and Rocks clearly, using the same objective standard you would use for any outside hire. Explain that your responsibility as the business owner is to protect the health of the entire organization, which supports everyone, including his family. If he cannot hit his targets, you must transition him to a seat that aligns with his actual strengths, or help him find an opportunity outside the business. To protect Sunday dinners, set a firm rule that business is never discussed during family time. By separating your personal relationship from his professional performance, you build a healthier family dynamic and a more functional leadership team.

Category: Leadership Team

← All questions