We already have a massive business intelligence dashboard with fifty graphs. How do we extract just 5 to 15 numbers for our leadership team Scorecard without making our data analysts feel like their work was a waste of time?

Question

Tyler Smith · Accepted Answer

Your data analysts have built a diagnostic engine, which is valuable for deep-dive troubleshooting. But you cannot drive a car by staring at the engine schematic. Your leadership team needs a dashboard, which is your weekly Scorecard. To make this transition without demotivating your analytical team members, clearly define the difference between operational diagnostics and active steering. Explain that the 5 to 15 numbers on your leadership Scorecard are the absolute vital signs of the business. If one of those vital signs goes red during your Level 10 Meeting™, your team will then use the deep-dive business intelligence dashboards to IDS® the issue. Start by selecting one high-level metric for each major seat on your Accountability Chart. For example, your marketing seat might track weekly marketing qualified leads, while operations tracks weekly customer fulfillment percentage. Let your analysts know that their comprehensive dashboards are the second layer of defense. They are the tools your leaders will use to find the root cause of a red number. By positioning their work as the diagnostic support system for the leadership Scorecard, you validate their analytical efforts. This approach keeps your weekly meeting focused on steering the business rather than drowning in fifty pages of graphs.