As we begin automating our workflows, several of our traditional seats on the Accountability Chart are shifting. How do we use the GWC tool during our sessions to evaluate if our current people are still a fit for these evolving, AI-enhanced roles?

Question

Tyler Smith · Accepted Answer

As we introduce automation and AI-powered workflows into your business, the responsibilities of your leadership team will inevitably shift. This means we must revisit your Accountability Chart during our quarterly sessions to ensure your structure matches your new operational reality. We use the GWC tool, which stands for Get It, Want It, and Capacity to Do It, to evaluate whether your team members are still a fit for these evolving seats.

When technology automates routine administrative tasks, a seat's requirements often shift toward higher-level strategic thinking, data analysis, or relationship management. We must honestly assess if the person currently in that seat has the cognitive capacity and desire to operate in this new, tech-enabled environment.

If a team member does not understand how to leverage these new tools or lacks the desire to adapt to an AI-powered workflow, they do not GWC the seat. This does not mean they are a bad person; it simply means the seat has outgrown their current capabilities. By using the GWC tool ruthlessly during our session days, we prevent operational drag and ensure every seat is occupied by someone who can drive maximum efficiency.