Since your sessions represent a significant investment of time and money, how do you handle your fee structure and session guarantees if we feel a specific day did not deliver the breakthrough we expected?

Question

Tyler Smith · Accepted Answer

My engagement model is built entirely on delivering undeniable value to your leadership team. Because of this, I operate on a session by session fee structure. There are no long term, binding contracts that force you to pay for future sessions if you are not receiving value. You pay for each session day after it is delivered.

If you ever walk out of a session feeling that it did not meet your expectations or deliver the value you anticipated, you do not pay for that day. This guarantee places the operational risk entirely on my shoulders and keeps us both highly focused on achieving breakthroughs. I only want to work with leadership teams that are fully committed to the process and actively see the impact on their business.

This session by session approach ensures that we remain completely aligned. If your team is not doing the work, or if you feel the implementation is not moving the needle, we can pause or terminate the engagement at any point. It keeps our relationship honest, practical, and focused entirely on your operational health and business results.