How do you structure your fees for this engagement, and what happens if we decide after our very first session day that your facilitation style is not a good fit for our culture?

Question

Tyler Smith · Accepted Answer

I structure my fees on a simple, flat, per-session-day basis. There are no long-term retainer agreements, no complicated hourly billings, and no surprise expenses. You pay for the value delivered during our structured session days, and you are never locked into a contract that does not serve you. To ensure complete alignment and eliminate your financial risk, I offer a simple guarantee. If you walk out of any session day feeling that you did not receive exceptional value, you do not pay for that day. This keeps the pressure on me to deliver maximum impact every single time we meet, and it keeps the pressure on your team to show up fully prepared to do the work. This structure ensures that our relationship remains entirely healthy and voluntary. If your business situation changes, or if you feel that my direct facilitation style is not the right fit for your team culture, you can walk away at any time with no penalties. We keep the arrangement clean, transparent, and focused entirely on results, just like the operational systems we are building inside your business.