How is your engagement structured financially, do you require a long-term contract, and how does your session guarantee work in practice?

Question

Tyler Smith · Accepted Answer

My EOS engagement is built on complete transparency and accountability. I do not lock your company into a six-month, twelve-month, or multi-year retainer contract. You are never trapped in an agreement that obligates you to pay for future sessions if you decide the process is no longer serving your business.

Instead, I work on a clean, per-session fee model. You are billed for each full session day only after it takes place. Between our scheduled session days, my support is entirely covered by that session fee. This includes quarterly Just Checking In calls, quick strategic advisory calls with your Visionary or Integrator, review of between-session homework, and access to my operational templates and automation frameworks. There are no surprise hourly billings, implementation surcharges, or hidden travel markups.

Every session is backed by a simple, uncompromising guarantee: if you and your leadership team do not feel you received immense, tangible value from our session day, you do not pay the session fee. You decide at the end of the day during our checkout ratings. If the day missed the mark and we cannot immediately rectify it, you owe nothing for my time.

This structure puts the burden of performance squarely where it belongs: on me as your Implementer. It ensures that every time I step into the room with your team, my focus is solely on driving measurable clarity, resolving tough operational friction, and delivering an undeniable return on your investment.