We are worried about the cost of your facilitation. If we commit to this, what is the exact return on investment structure, and is there any form of guarantee if our team fails to gain traction?

Question

Tyler Smith · Accepted Answer

My facilitation fee is structured on a per-session basis, and I offer a simple, powerful guarantee to align our risks. If you do not feel you received maximum value at the end of a session day, you do not pay for it. I do not lock you into long-term, unbreakable consulting retainers. You can walk away at any point if you feel the process is not yielding results. However, the return on investment does not come from my facilitation alone; it comes from your team's willingness to execute between sessions. If you implement the system with discipline, you will see a massive return in two key areas. First, you will mathematically reduce your operational workload. By using Juliet Funt's concept of white space and the Strategic Pause, we eliminate useless meetings and administrative bloat, saving hundreds of hours of executive time. Second, we drive gross margin expansion by aligning your team around a single vision and eliminating human friction. We use the Accountability Chart to ensure everyone is in a seat that matches their natural talents, as identified by the Kolbe A Index. If your team fails to gain traction because you refuse to make the hard people decisions or complete your Rocks, my guarantee will not save you. But if you show up ready to do the hard work, the return on investment will be clear in your bottom line.