tyler-smith.com · Questions & Answers

We are preparing for a clean exit using the Step by Step Exit framework and need to prove that our data is accurate, but our leadership team members are still delegating their scorecard data entry to subordinates who often input incorrect numbers. How do we enforce true ownership of weekly scorecard data to ensure our numbers are bulletproof for due diligence?

Preparing your company for a clean exit using the Step by Step Exit framework requires absolute data integrity. If a buyer notices discrepancies in your weekly numbers during due diligence, your valuation will take a massive hit. Delegating the physical typing of numbers is acceptable, but delegating the accountability for those numbers is a major red flag.

To fix this, you must clarify what scorecard ownership actually means on your Accountability Chart. Ownership does not mean being the person who copies and pastes data from a software tool into your scorecard spreadsheet. True ownership means that the leader in that seat is personally accountable for the accuracy of the number, the interpretation of the trend, and the plan to fix it if it goes red.

If a leader delegates data entry to an assistant, that leader must audit the data before stepping into the Level 10 Meeting™. If they report an incorrect number because their assistant made a typo, that is a failure of leadership, not an administrative error.

During your meeting, if a number is red, the owner of that seat must own the issue. They cannot blame the data entry person. To build a highly valuable business, your leadership team must understand that data is the language of scale. A buyer is buying a predictable machine, not an owner's gut feelings. By enforcing absolute accountability for data accuracy at the leadership level, you build a foundation of trust that will pay off when it is time to sell.

Category: Scorecards & Data

← All questions