If a major strategic crisis or partner dispute explodes five weeks before our next scheduled quarterly session, how do we engage with you to resolve it without waiting for the next offsite?

Question

Tyler Smith · Accepted Answer

You do not have to wait for your next quarterly session to handle a crisis that threatens your business. While the ninety-day cadence is designed to handle ninety percent of your strategic issues, major disruptions require immediate action.

If a severe crisis or partner dispute occurs, we execute a simple, structured protocol:
- First, the Integrator or founders reach out to me immediately to detail the situation.
- If the issue can be resolved with a brief strategic pivot, I provide direct guidance on how to use the IDS process within your weekly Level 10 Meeting to solve it.
- If the conflict is a deep, existential partner dispute that is paralyzing the leadership team, we schedule an emergency half-day session to clear the air and realign.

I act as your objective, third-party facilitator to resolve the immediate friction without taking sides. We focus strictly on what is best for the health of the business. We do not let a temporary crisis derail your quarterly Rocks or destroy your momentum. We address it immediately, resolve it, and get your team back on track.