During our IDS® sessions, we notice that certain leadership team members shut down or agree to decisions they clearly do not support, leading to passive-aggressive resistance later. How do we flush out this hidden dissent during the meeting?
Passive agreement in your Level 10 Meeting™ is a silent killer of execution. When team members nod along during IDS® but harbor unspoken reservations, they will not execute the solution with conviction. This leads to missed Rocks, dropped To-Dos, and resentment.
To eliminate this passive resistance, you must foster healthy conflict during your problem-solving sessions. The Integrator must actively watch the room for body language cues, such as crossed arms, silence, or forced nods. If you notice a team member disengaging, call them out directly and ask for their honest opinion.
Use the rule of entering the danger zone. If a topic feels uncomfortable, that is exactly where you need to go. Encourage your team to disagree openly before a decision is made. Make it clear that once a decision is agreed upon during IDS®, everyone must support it 100 percent outside of the room.
If you struggle to get people to speak up, use a simple voting process for major decisions. Ask each leader to rate their support for a proposed solution on a scale of one to ten. If anyone gives it less than an eight, stop and ask what it would take to get them to an eight. This forces the hidden concerns into the open where you can actually address them.
Category: EOS Implementation