Our leadership team meetings are filled with subtle posturing, where leaders try to prove they are the smartest person in the room rather than focusing on solving our actual business problems. How do we eliminate this ego-driven behavior?
This posturing is what organizational development frameworks define as status management, and it is a major bottleneck to high-performing teams. When your leaders are focused on proving their value, defending their turf, and managing their image, they are wasting precious energy that should be spent solving business problems. To eliminate this ego-driven behavior, you must change the rules of engagement in your Level 10 Meetings. Start by enforcing a strict adherence to the IDS® process. During the Identify phase, push the team to dig deep and find the root cause of an issue, rather than allowing them to tell long, self-serving stories about how hard their department is working. Second, use your Scorecard as the ultimate equalizer. Numbers do not have egos. If a leader is posturing but their Scorecard metrics are red, their performance speaks for itself. Conversely, if their numbers are on track, they do not need to spend time proving their worth. Finally, the Integrator must model vulnerability-based trust. In your next meeting, openly admit a failure or highlight an area where you need help from the team. When the leader at the top drops their armor, it gives everyone else permission to do the same. If a team member continues to prioritize their personal ego over the team's progress, they are failing to live up to the Charter and must be coached or replaced.
Category: Leadership Team