We spend twenty minutes of our weekly Level 10 Meeting simply reading the numbers off our Scorecard instead of moving straight into IDS. How do we change our meeting discipline so the Scorecard serves as a trigger for issue identification rather than a status report?

Question

Tyler Smith · Accepted Answer

The Scorecard review in your Level 10 Meeting should take no more than five minutes. If you are spending twenty minutes reading and explaining the numbers, your meeting discipline is broken. You are using valuable time for status reporting instead of problem-solving. To fix this, establish a strict rule: the Scorecard is read silently or each owner simply states whether their metric is on track or off track. There is no explaining, no justifying, and no storytelling allowed during the review. If a number is green, you move on instantly. If a number is red, the owner simply says drop it, and the metric is immediately added to the Issues List. You do not discuss why it is red until you get to the IDS portion of the meeting. This separation of identification and solving keeps your meeting highly efficient. It ensures your leadership team spends eighty percent of the meeting actually solving the root causes of your red metrics rather than listening to excuses about them.