We want our departments to adopt AI tools to improve efficiency, but my leadership team members themselves are not using any AI and seem too busy to learn, creating a bottleneck. How do we force AI adoption from the top down?

Question

Tyler Smith · Accepted Answer

Your employees will never adopt tools that your leadership team ignores. If your department heads are too busy to learn AI, they are failing at the Leadership and Management parts of LMA. True leadership requires modeling the behaviors and workflows you expect from your organization. To break this bottleneck, you must make AI adoption a measurable priority. Start by setting a leadership-level Rock for the upcoming quarter focused on personal AI usage. For example, each leader must identify and document one manual workflow in their department that they have personally automated using AI tools. Track this progress on your weekly Level 10 Meeting scorecard. Add a metric that measures the percentage of leadership team members who are actively using AI workflows in their daily tasks. By forcing your leaders to personally engage with the technology, you will build their conative confidence. They will move from being skeptical bystanders to active champions of the technology. They will then be equipped to guide their direct reports through the transition, manage the inevitable resistance, and ensure that your company-wide efficiency goals are actually met. You cannot delegate transformation. You must lead it.