We want to update our Core Processes to reflect AI doing eighty percent of the heavy lifting, but we are struggling with how to document this. How do we write a three-step process that clearly defines where the AI starts and where the human quality check must happen?

Question

Tyler Smith · Accepted Answer

When documenting your Core Processes on the V/TO®, keep them simple and high-level. Do not write a detailed, hundred-page manual that no one will read. Instead, focus on the twenty percent of the steps that yield eighty percent of the results.

To integrate AI into your Core Processes, clearly document the handoffs between human and machine.

- First, define the input stage, where a human gathers the raw client data and feeds it into the AI system with clear parameters.
- Second, define the processing stage, where the AI generates the initial draft, analysis, or deliverable.
- Third, and most importantly, define the validation stage, where a human expert audits the AI output for quality, accuracy, and brand alignment.

This human-in-the-loop approach ensures you never sacrifice quality for speed. It also makes your processes highly repeatable and easy to train, which is a major asset when preparing your business for sale. Buyers want to see documented, scalable systems that do not rely on the tribal knowledge of a few key individuals.