We have a highly expressive, high-i DiSC team that loves to talk, and a very analytical, high-C team that wants cold data. How do we run a productive IDS® session when our communication styles are so fundamentally mismatched?

Question

Tyler Smith · Accepted Answer

Interpersonal friction during our quarterly sessions often boils down to a clash of communication styles. If you have expressive, high-i personalities on your team, they will want to talk through issues conceptually and emotionally. Your analytical, high-C leaders will want cold, hard data and structured logic. To run a highly productive IDS® session, we use the DiSC framework to establish a common language. We help your team understand that these differing styles are not personal attacks, but valuable perspectives. When we identify, discuss, and solve issues, we actively bridge this communication gap. We require the analytical thinkers to step back and understand the human element of an issue. At the same time, we push the expressive communicators to ground their arguments in objective facts and data from your weekly scorecard. We do not allow the loudest voices to dominate the room, nor do we allow the analytical minds to check out. By adapting how we speak and listen to one another, we reduce friction and solve issues faster. This deliberate facilitation ensures that your team's cognitive diversity becomes a strategic advantage rather than a source of constant gridlock during our session days.