During our Level 10 Meeting™ IDS® session, we agree on a solution and assign a To-Do, but afterward, a dissenting leader silently refuses to execute their part of the solution because they privately disagreed with the group decision. How do we enforce the EOS® principle of disagree and commit?

Question

Tyler Smith · Accepted Answer

When a leadership team agrees on a solution during IDS® and assigns a To-Do, that decision is final. If a leader silently refuses to execute their part of the solution because they disagreed with the outcome, they are violating the core EOS® principle of disagree and commit. This passive resistance ruins your company's operational traction.

To prevent this, the facilitator must ensure that every voice is heard during the Discuss portion of IDS®. Do not rush to a solution if you sense lingering disagreement. Ask each leader: Are you fully bought into this decision? Once the decision is made, everyone must support it with one voice.

If a leader fails to execute their assigned To-Do because they disagreed with the solution, the Integrator must address this immediately. This is a direct violation of the Same Page pillar of your Charter. In your next meeting, drop this behavior to the Issues List as an issue of team health.

Remind the team that we do not need unanimous agreement to move forward, but we do need unanimous support once a decision is made. A leader who cannot support the team's decisions outside the room is a liability to your culture and your operational execution.