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We are designing our first weekly Scorecard, but the leadership team is arguing over who owns which numbers, and our sheet is quickly growing to over thirty metrics. How do we trim this down and assign clear ownership?

A weekly Scorecard must be limited to five to fifteen high-level, leading indicators that give you an accurate pulse on your business. If your sheet has grown to thirty metrics, you are tracking noise instead of signals. This dilution of focus makes it impossible for the leadership team to spot trends or react to issues quickly. To trim your Scorecard, focus exclusively on the weekly activities that predict future success, rather than lagging indicators like monthly revenue. Every single metric on your Scorecard must have one, and only one, owner from the Accountability Chart. If your team is arguing over who owns a number, it means your chart is undefined. Go back to the Accountability Chart and look at the five major responsibilities of each seat; the owner of the metric must be the person who owns the corresponding function. The metric owner is not necessarily the person doing the manual data entry, but they are the one accountable for the number hitting its target. If a metric is consistently on track for several quarters and no longer requires active management, remove it from the Scorecard and replace it with a metric that needs focus. Keep it simple and actionable.

Category: EOS Implementation

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