tyler-smith.com · Questions & Answers

My cousin holds our head of operations seat and wants a major equity share and executive salary because of our family tie, but they do not actually GWC the seat at a high level. How do I decouple family legacy from business compensation on the leadership team?

We must separate ownership, leadership, and compensation. This is a common trap in family-run businesses. On your Accountability Chart, there is only one seat for head of operations. That seat has a specific set of roles, responsibilities, and a market value. Your cousin must be evaluated solely on whether they GWC that seat. They must get it, want it, and have the capacity to do it. If they do not GWC the seat, they cannot occupy it. Keeping an underperforming family member in a critical leadership seat destroys peer-to-peer accountability and breeds resentment among your non-family executives. Explain to your cousin that their compensation for the seat is strictly tied to the market rate for those responsibilities. Their status as a family member or potential future owner is a completely separate conversation that belongs in a shareholder meeting, not on the executive team. To resolve this, run them through a formal GWC assessment. If they lack the capacity, transition them to a seat they actually fit, or exit them from operations entirely. Reassure them of their personal value to the family, but hold the line on the business. You can protect the family dynamic or you can build a scalable company, but you cannot do both by compromising your executive standards.

Category: Leadership Team

← All questions