I am the CEO and I am highly organized, so I am tempted to save the money and facilitate our EOS® rollout myself. What is the real danger of me acting as both the internal facilitator and a participant during our sessions?

Question

Tyler Smith · Accepted Answer

Self-implementation is a massive risk because of facilitator bias. When you try to facilitate your own EOS® sessions, you are asking yourself to wear two incompatible hats simultaneously. You cannot lead the process objectively while also contributing your essential perspective as the business owner or Visionary.

As the leader, you have strong opinions. When you facilitate, your team will naturally look to you for the answers. They will filter their feedback to avoid conflict or align with your perceived preferences. The raw, honest debates that are necessary for real growth will never happen. You will end up with a team of bobbleheads nodding along to your ideas, which defeats the entire purpose of the operating system.

An outside Professional EOS Implementer® brings neutrality and a high level of objectiveness to the room. An Implementer does not care about your internal politics, your history, or your feelings. Their only goal is to help you implement the tools purely. They can ask the uncomfortable questions, call out elephants in the room, and mediate disputes without any personal agenda.

Additionally, using an Implementer allows you to step out of the facilitator role and participate fully in the session. You can argue, brainstorm, and collaborate on equal footing with your leadership team. If you want to build a truly self-sustaining business, invest in an expert guide to lay the foundation correctly.