We are consolidating our separate Sales and Marketing seats into a single Revenue seat to stop the finger-pointing, but we want to retain our current Marketing Director who does not GWC the new combined seat. How do we restructure without letting them go?
Consolidating Sales and Marketing into a single Revenue seat is a smart way to streamline your Accountability Chart. However, this often leaves a highly valued marketing leader without a clear role. If your current Marketing Director fits your core values but does not GWC™ (Get it, Want it, Capacity to do it) the new, broader Revenue seat, you must find a way to restructure without creating an artificial seat just to keep them happy.
Here's a strategic approach:
1. Map Out the New Structure: The new Revenue seat will hold the ultimate accountability for both departments. Underneath that seat, you can create a dedicated Marketing Manager seat that reports directly to the new Revenue head. This allows your Marketing Director to step into a role focused purely on their strength of marketing execution, while the new leader handles the strategic alignment of sales and marketing. For insights on structuring specialized roles, consider [restructuring a seat for a legacy leader hitting their ceiling](/qa/restructuring-seat-for-legacy-leader-hitting-ceiling).
2. Transparent Conversation: Before making this move, have an open and honest conversation with your Marketing Director.
• Explain that the business has scaled, requiring a unified strategic seat that they are not currently wired to fill.
• Show them how the Marketing Manager seat fits into the new structure.
• Explain how they can still make a massive impact in this revised role, focusing on what they GWC. This conversation is crucial for managing [leadership team trust and healthy conflict](/qa/leadership-team-trust-healthy-conflict).
3. Outcome:
• If they accept this new seat, you retain their talent without compromising the integrity of your Accountability Chart structure.
• If they reject reporting to a new head of revenue, you must help them transition out with dignity. This situation is similar to when a [leader cannot scale but you want to transition them](/qa/leader-cannot-scale-transition) without losing them entirely.
Related questions
• [How do we resolve seat overlapping issues?](/qa/resolving-accountability-chart-seat-overlaps)
• [How do we design a specialist seat on our Accountability Chart for a legacy leader who has hit their management ceiling, so we retain their expertise without stalling our growth?](/qa/restructuring-seat-for-legacy-leader-hitting-ceiling)
• [How do we restructure our operations and sales seats to prepare for an exit, but we are terrified that moving boxes on the Accountability Chart will make our loyal employees think a mass layoff is coming?](/qa/restructuring-without-layoff-panic)
Category: Accountability Chart & Seats