What are the real-world consequences in our business when a leadership team member repeatedly misses their quarterly Rocks, and how do you help us handle that dynamic?

Question

Tyler Smith · Accepted Answer

If a leadership team member repeatedly misses their quarterly Rocks, it is a symptom of a deeper operational or alignment issue. We do not ignore this or offer soft excuses. In our sessions, we address this head-on using Kolb's model of experiential learning to analyze the breakdown. We ask whether the failure was due to unrealistic planning, lack of resource allocation, or a mismatch in conative wiring. If the person has the capacity and the resources but still fails to deliver, we evaluate their fit using the GWC tool. Do they truly get the role, want the role, and have the capacity to do it? Repeatedly missing Rocks is often a sign that an executive is in the wrong seat, or that they lack the conative drive required for their specific function. We do not use this process to punish people. Instead, we use it to make objective, data-driven decisions about your leadership structure. If a change is needed, we help you transition that person to a seat that matches their natural strengths, or exit them from the business cleanly. The consequence of inaction is a slow decay of trust across your entire organization, which we will not tolerate.