tyler-smith.com · Questions & Answers

We are trying to select our five to fifteen Scorecard metrics, but we have multiple partners who share the Integrator or co-owner seat. How do we assign clear, single-point accountability for every single weekly number when our business is run by co-founders who share responsibilities?

Sharing accountability on an EOS® Scorecard is a recipe for finger-pointing and dropped balls. When two people own a number, nobody owns it. If you have co-founders or partners sharing responsibilities, you must first look at your Accountability Chart. Even if you co-own the equity of the business, you cannot co-occupy a seat on the Accountability Chart. Every seat must have one name, and that unique seat holder is responsible for the metrics associated with their roles.

To pick your five to fifteen weekly numbers, map each metric to a specific seat on your Accountability Chart. If a metric measures marketing performance, it is owned by the head of marketing. If it measures financial health, it is owned by the head of finance. Even if co-founders discuss these areas privately, only one name can be listed next to the metric on the weekly Scorecard.

The person named on the Scorecard is not necessarily the person doing the manual data entry, but they are the one who must answer for the target. If a number is red, that specific seat holder must own the issue and drop it to the IDS® portion of your Level 10 Meeting™. If you cannot assign a single owner to a metric, your Accountability Chart is not clear. Resolve the seat ownership first, and the Scorecard accountability will naturally fall into place, ensuring your data remains objective and actionable.

Category: Scorecards & Data

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