How do we use AI to help our mid-level managers get better at the IDS process without me having to sit in every single department meeting?

Question

Tyler Smith · Accepted Answer

Mid-level managers often struggle with the IDS process during their departmental meetings. They tend to jump straight to proposing solutions before they have truly identified the root cause of the issue. You can use AI as a coaching tool to build their capacity. Create a simple, secure custom AI assistant trained specifically on your company's core values, your V/TO, and the rules of the IDS process. Before a meeting, managers can type their top issues into this tool. The AI can act as a sounding board, asking probing questions to help them peel back the layers of the problem. It can challenge them by asking whether the issue is actually a people problem, a process breakdown, or a training gap. This forces the manager to engage their Fact Finder and Follow Thru instincts before the live meeting begins. By the time they present the issue to their team, they have a clear, well-defined problem statement. This significantly speeds up the IDS process in the actual meeting, saves valuable team time, and builds your managers problem-solving muscles without requiring your constant supervision.