tyler-smith.com · Questions & Answers

We just rolled EOS® down to our department managers, but they are turning their quarterly Rocks into 15-item operational to-do lists instead of strategic objectives. How do we coach them to write true, high-impact Rocks?

When you roll EOS® down to middle managers, they often struggle with the transition from tactical daily tasks to strategic quarterly objectives. To a department head, everything feels urgent, so they write Rocks that look like weekly to-do lists. This dilutes their focus and defeats the purpose of the quarterly cycle.

To correct this, you must coach them on the difference between a task and a Rock. A task is a step; a Rock is a destination. Use these coaching techniques during your quarterly alignment sessions:

- Limit each department manager to no more than one to three Rocks per quarter to force prioritization.
- Ask them to define what done looks like before they write the Rock, ensuring it is a measurable milestone.
- Use the thirty-day rule: if a Rock can be easily completed in under thirty days, it is not a Rock, it is a task for their weekly Level 10 Meeting™.
- Help them connect their department Rocks directly to the company-level Rocks on the V/TO® so they see the bigger strategic picture.

If a manager brings a list of fifteen Rocks, help them identify the single most impactful objective on that list. Turn that one item into their Rock, and push the remaining fourteen items onto their weekly to-do list or into their departmental Issues List to be solved over time. This teaches them the discipline of saying no to the noise so they can focus on what actually moves the needle.

Category: EOS Implementation

← All questions