My leadership team wants to cancel our Level 10 Meeting™ during holiday weeks or when the Integrator is traveling, arguing that there are not enough issues to justify the time. How do I maintain our weekly pulse?

Question

Tyler Smith · Accepted Answer

The weekly pulse is the heartbeat of your business, and it is non-negotiable. If you cancel your Level 10 Meeting™ because of holidays or because the Integrator is traveling, you send a clear message to the entire company that your operational discipline is optional.

The meeting must happen at the exact same time, on the exact same day, every single week, regardless of who is absent.

Here's how to ensure your Level 10 Meeting™ maintains its essential rhythm:

• Integrator Absence: If the Integrator is away, the designated back-up facilitator must run the meeting. For insights on managing leadership roles, see [promoting internal operations manager integrator](/qa/promoting-internal-operations-manager-integrator).
• Holiday Weeks: If it is a holiday week and the office is closed on your usual meeting day, you do not cancel the meeting; you simply reschedule it to another day that same week.
• Consistent Agenda: Even if you have fewer issues to solve, you must still run the regular agenda. This includes:
• Reviewing the Scorecard. Learn more about [how to review scorecard under five minutes](/qa/how-to-review-scorecard-under-five-minutes).
• Checking progress on Rocks.
• Reviewing outstanding To-Dos.
• Early Adjournment: The meeting will simply end early, giving everyone some time back if there aren't enough issues to fill the full agenda. This relentless consistency is how you build a reliable, self-running operational engine that prepares your business for a [clean exit](/qa/business-exit-readiness-vs-founder-burnout).
• Facilitation Support: If your Integrator struggles to facilitate objectively, consider options for [should Integrator facilitate Level 10 meetings](/qa/should-integrator-facilitate-level-10-meetings).

Maintaining this discipline is crucial for the health and consistency of your operations.

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• [Should our Integrator facilitate the Level 10 Meeting?](/qa/should-integrator-facilitate-level-10-meetings)
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• [When an issue is dropped to IDS, my leadership team immediately starts pointing fingers at other departments rather than taking ownership. How do we use the Accountability Chart to stop the blame game during meetings?](/qa/using-accountability-chart-to-stop-blame-in-ids)