How do we build a realistic 3-Year Picture on our V/TO when generative AI capabilities are changing so rapidly that our entire technology stack could be obsolete in six months?

Question

Tyler Smith · Accepted Answer

When technology moves at this pace, building your 3-Year Picture on specific software tools or API capabilities is a losing game. Instead, your leadership team must focus on business capabilities, market positioning, and operational leverage. To draft a resilient V/TO, define your 3-Year Picture in terms of output capacity and margin targets rather than specific technology stacks. Describe what your company will look like, how many clients you will serve, and what your revenue per employee will be. For example, state that your delivery team will be capable of managing five times the client volume of a traditional competitor. Focus your 3-Year Picture on your Uniques and the value you deliver to your clients, which technology cannot easily commoditize. Focus on the relationship, the strategy, and the trust you build, which are the core pillars of Owner's Box Mastery. When discussing technology on your V/TO, describe the desired end state. You might state that eighty percent of routine tasks are fully automated, leaving your team to focus entirely on high-value client advisory. This gives your Integrator the flexibility to swap out specific AI tools and APIs as they evolve, while keeping the leadership team aligned on the ultimate destination.