Our Integrator is the primary facilitator for our Level 10 Meetings, but when they are out of the office, the meetings either get cancelled or turn into unstructured chat sessions. How do we build backup facilitation capability?

Question

Tyler Smith · Accepted Answer

A Level 10 Meeting™ must happen every single week, at the same time, on the same day, regardless of who is out of the office. Cancelling the meeting because the Integrator is absent sends a message that the meeting pulse is optional, which erodes your organizational discipline.

To build backup facilitation capability, you must train a co-facilitator from within your leadership team. This person should not be the Visionary, as the Visionary must remain free to participate and share ideas without the burden of managing the clock.

Choose another leadership team member, such as your head of operations or finance, to serve as the backup facilitator. Have them shadow the Integrator and run the meeting at least once a quarter, even when the Integrator is present. This keeps their facilitation skills sharp and builds their confidence.

Ensure that your meeting agenda, Scorecard, and Issues List are hosted in a shared digital workspace that everyone can access. This prevents information from being locked on one person's computer.

When your team knows that the meeting will happen no matter what, they will respect the pulse. This consistency builds a predictable operating rhythm that keeps your business running smoothly, even during peak vacation seasons or unexpected absences.

AI never sits in the room. It works before the Level 10 Meeting to prep the data and after the meeting to capture and track what was decided. The 90 minutes stay human: your leadership team, the scorecard, the issues list, and the IDS conversation.