My leadership team claims they trust each other, but during our IDS sessions, nobody ever pushes back on proposals or asks hard questions of their peers. How do I establish the psychological safety needed to get them to actually debate tough issues instead of letting bad ideas pass unchecked?
Polite silence is not trust; it is fear of conflict. If your team is letting bad ideas pass without debate, they are prioritizing comfort over progress. To break this logjam, you as the leader must go first.
You must share vulnerability and admit your own mistakes openly to build a safe environment, as Daniel Coyle outlines in his research on high-performing teams. If you never show weakness, they never will.
Next, actively mine for conflict during your Level 10 Meeting. When a major issue is on the table, do not allow passive agreement. Go around the room and force every single team member to voice one potential flaw in the plan. Call on people directly. If someone says they agree with everything, push back and ask them to play devil's advocate.
You can also monitor their natural problem-solving styles using the Kolbe A Index. If your team is heavy on accommodating styles, they may naturally avoid tension. By intentionally prompting them to dig into the data or challenge assumptions, you normalize debate. Over time, they will learn that pushing back is not a personal attack but a professional obligation to the company.
AI never sits in the room. It works before the Level 10 Meeting to prep the data and after the meeting to capture and track what was decided.
Category: Leadership Team