Several leaders on our team have very low Follow Thru scores on the Kolbe Index and consistently forget to update their weekly Scorecard numbers before our Level 10 Meeting. How do we build data discipline on a team that is naturally resistant to administrative routines?

Question

Tyler Smith · Accepted Answer

When you have highly creative, fast-moving leaders on your team, they often have low Follow Thru scores on the Kolbe Index. These individuals naturally resist repetitive administrative tasks like updating a weekly Scorecard. However, running on data requires absolute discipline. You cannot allow personal work styles to compromise the operational visibility of the entire company.

First, simplify the data entry process. If leaders have to open multiple legacy software systems to find and update their numbers, they will avoid it. Work to automate the data aggregation process so the numbers are easily accessible, but make sure the leader still has to manually type the final number into the Scorecard. This manual step maintains their psychological ownership of the metric.

Second, leverage their natural strengths. A low Follow Thru leader is often highly relational or goal-oriented. Frame the Scorecard not as an administrative chore, but as a critical tool that protects their team and drives their personal Rocks™.

Third, establish a strict peer accountability mechanism. Enforce a hard rule that all Scorecard numbers must be updated at least two hours before the Level 10 Meeting™. If a leader consistently fails to update their numbers, the Integrator must address this as a GWC™ issue on the Accountability Chart. A leader who cannot commit to the weekly discipline of updating their numbers does not GWC™ their seat. Peer pressure and a clear understanding of the operational impact will quickly build the habit.