Every time our leadership team encounters a hard strategic decision, all eyes automatically turn to me as the owner to make the final call. How do I break the leadership team of owner-reliance and force them to make decisions as a united peer group?
If your leadership team looks at you every time a difficult decision arises, you have inadvertently trained them to do so. Founders often complain about carrying the entire mental burden of the company, but their daily behavior reinforces the very dependency they resent. When you supply every answer, your executives stop thinking like leaders and revert to being high-paid assistants.
Breaking this habit requires deliberate, disciplined restraint on your part during weekly Level 10 Meetings.
First, stop answering questions. When an issue surfaces during IDS and the room turns to you, close your mouth. Wait through the uncomfortable silence. Then turn to the Integrator or the seat owner and ask: What does the data tell us, and what is the recommendation from the seat accountable for this issue?
Second, establish clear swim lanes using the Accountability Chart. If the issue sits firmly under Operations, the head of operations owns the final call after gathering input from peers. Your opinion carries no more weight than anyone else's during the debate. If the team attempts to kick the decision up to you, firmly kick it back down.
Third, give your leaders permission to make mistakes. Owner-reliance is often rooted in the fear of executive reprimand. If an executive knows that an imperfect decision will result in a founder lecture, they will naturally refuse to take risks.
An exit-ready business cannot have a single point of failure at the top. The moment your leadership team learns to debate fiercely, weigh trade-offs, and commit to solutions without looking at you for validation, your business value multiplies.
Category: Leadership Team