Members of our leadership team consistently arrive two to five minutes late to our Level 10 Meeting, claiming back-to-back client calls, which completely ruins our ability to start on time and respect the ninety-minute box. How do we break this habit of tardiness?

Question

Tyler Smith · Accepted Answer

Arriving late to a Level 10 Meeting™ destroys the trust and discipline required to run a high-performing leadership team. When leaders regularly slide into the room or join the virtual call a few minutes late, they are signaling that their individual schedules are more important than the team's collective alignment.

The Level 10 Meeting™ has a hard start and end time. If your meeting is scheduled for nine o'clock, the segue must begin at nine o'clock, even if seats are empty. Do not wait for late arrivals. Starting the meeting without them sends a clear message that the train is leaving the station.

If a leader is chronically late, this must be addressed as an issue during IDS®. Identify the root cause. If they are scheduled for back-to-back client calls right up to the start of the meeting, they must restructure their calendar. The Level 10 Meeting™ is a non-negotiable weekly pulse; it must be protected from external scheduling conflicts.

Remind the team of your company charter. Trust and respect mean showing up on time, fully prepared to contribute. By enforcing a strict start time, you build an operational culture of mutual respect and accountability, ensuring that you maximize your ninety minutes together without wasting time on catching people up.