tyler-smith.com · Questions & Answers

Our board of directors and lenders require us to report heavy lagging financial metrics every month, which is bleeding into our weekly operational reporting. How do we keep our weekly leadership team Scorecard focused on leading indicators while still satisfying our external stakeholders?

It is common for leadership teams to confuse the data their board needs with the data their operations require. External stakeholders, such as lenders or buyers, care about lagging financial results like EBITDA, gross margin, and debt covenants. However, managing your daily business using these numbers is like driving a car by only looking in the rearview mirror.

To solve this, you must run a two-track data system. Your monthly or quarterly board package is for external compliance and historical reporting. Your weekly EOS Scorecard is strictly for operational execution.

Do not allow board-level lagging indicators onto your weekly Scorecard. Instead, reverse-engineer those lagging results into the weekly activities required to produce them.

For example, if your board tracks monthly revenue, your weekly Scorecard should track sales meetings completed or proposals delivered. If your board tracks gross margin, your weekly Scorecard should track billable utilization rate or average project hours per delivery.

By keeping these systems separate, you protect your leadership team from operational paralysis. Your weekly Level 10 Meeting remains focused on the proactive actions that actually drive the lagging financial results your board demands.

Category: Scorecards & Data

← All questions