Our team is starting to use AI to write their internal Slack updates, email pitches, and department alignment messages. It is making our internal communications sound robotic and fake. How do we write an AI policy that keeps our internal company culture authentic?

Question

Tyler Smith · Accepted Answer

When internal communication starts sounding like corporate marketing copy, employee connection dies. To protect your culture, your leadership team must establish a clear internal communication policy that outlaws automated ghostwriting.

Begin by defining the boundary of authenticity in your employee handbook. Your policy should state that any communication bearing an employee's name must represent their actual voice and thoughts. For internal Slack updates, weekly department updates, and emails to colleagues, AI assistance should be limited strictly to basic grammar checking and formatting. Drafting whole paragraphs using AI prompts should be banned for internal messaging.

To enforce this, lead by example on the leadership team. When you share updates on your V/TO progress, state your thoughts plainly and direct, even if they are unpolished. Your team needs to see that raw, honest clarity is valued over perfect, AI-generated corporate speak.

If you suspect a team member is violating this policy, do not micromanage them or buy AI-detection software, which is notoriously unreliable. Instead, use the IDS process in your leadership meeting. If the robotic tone persists, have their manager address it directly during their next check-in. Frame it around your core values. Authentic connection requires vulnerability and human language. Tell them clearly that you hired their brain, not their prompt engineering skills, to run their seat.