tyler-smith.com · Questions & Answers

How do we audit our leadership Scorecard between our first and second sessions to know if our weekly measurables are truly predictive rather than just tracking trailing financial data?

Most leadership teams start with a Scorecard that is backward-looking. They track revenue booked, payroll processed, and closed deals. Those are trailing indicators. By the time a trailing measurable shows a problem, the damage was done four to eight weeks ago, and your only option is damage control.

To determine if your Scorecard is genuinely predictive, every single number must reflect an activity completed within the previous seven days that directly drives future outcomes. If an owner looks at their Scorecard on a Tuesday, they should be able to forecast financial performance thirty to ninety days out with high accuracy.

Look at each measurable and ask two questions:
- Does this metric track activity rather than a final result?
- If this number is off track for two consecutive weeks, does it reliably predict a revenue, capacity, or customer delivery failure next month?

For example, instead of tracking closed contracts, track qualified sales conversations completed. Instead of tracking total profit margin, track operational hours billed or client onboarding milestones delivered on time.

Between sessions, we evaluate your Scorecard based on variance. If your team consistently reports green across the board while missing revenue targets, your measurables are broken. A healthy Scorecard highlights friction early enough for your team to drop it to the Issues List and solve it before it hits your balance sheet.

Category: Working With Tyler

← All questions