Our leadership team meetings are incredibly polite, and everyone always agrees on our quarterly Rocks during planning, but then we consistently fail to achieve them because no one calls out unrealistic timelines. How do we break this cycle of artificial harmony and build real trust?
When your leadership team politely nods and agrees to unrealistic Rocks, you do not have a cohesive team. You have a team trapped in artificial harmony, which is a symptom of low trust. Genuine trust is the foundation of a healthy leadership team, and it requires vulnerability.
To break this cycle, you must actively invite healthy conflict during your quarterly planning sessions and weekly Level 10 Meetings™. When a leader proposes a Rock, do not let it pass with a simple nod. Force the debate. Go around the table and ask each team member to state their honest assessment of the timeline and resources required.
You can use a tool called the trust builder exercise to help your team open up. Have each leader share their single greatest strength and their single greatest weakness regarding their contribution to the team. This demystifies their capabilities and makes it acceptable to admit when they are overwhelmed.
Additionally, establish a rule that silence equals consent. If a leadership team member does not speak up during the meeting when a target is set, they are fully accountable for the result. They cannot claim later that the goal was unrealistic. By raising the bar for healthy, open debate, you will build a stronger, more united team that actually hits its targets.
Category: Leadership Team