We have a lot of backchannel politics and a lack of trust on our leadership team right now. How do we know if we are actually ready to start sessions with you, or if we need to fix our team trust first?

Question

Tyler Smith · Accepted Answer

If your leadership team is plagued by backchannel politics, hidden agendas, or deep-seated distrust, you are actually ready for EOS® but you must be prepared for a highly intense process. We do not wait for your team dynamics to be perfect before we start. The EOS® tools are designed to expose these exact issues.

During our Focus Day and Vision Building sessions, the accountability we build will force these underlying conflicts into the open. Through the IDS® process, we identify, discuss, and solve these team health issues directly in the room. There is nowhere to hide when everyone is held to the same clear numbers on the weekly Scorecard and the same commitments on the Accountability Chart.

However, you are not ready if you as the owner are unwilling to hear the hard truth or let go of control. If you intend to override the Accountability Chart or protect underperforming family members or long-term employees who do not share your core values, the process will fail. We need a commitment to absolute vulnerability and honesty. If you and your team are willing to enter the room with open minds and a desire to improve, we can use the structured sessions to rebuild trust from the ground up.