We want to use AI to analyze our weekly Level 10 Meeting issues list and automatically suggest solutions or draft the weekly to-dos before we start. How do we do this without short-circuiting the human connection of IDS?

Question

Tyler Smith · Accepted Answer

Using AI to pre-analyze issues and draft weekly To-Dos before your Level 10 Meeting is a dangerous trap. While automation is highly effective for many operational tasks, attempting to automate the Identify, Discuss, Solve (IDS) process short-circuits the vital human dynamics required for healthy leadership.

The purpose of IDS extends beyond merely generating a list of tasks. It is designed to:

• Build alignment among team members.
• Foster healthy conflict, where diverse perspectives are heard.
• Ensure every leader is on the same page and committed to the outcome.

When you allow an AI engine to draft solutions, you bypass the crucial step of debate and discussion, where team members voice concerns and commit to the resolution. This human element is essential for true team cohesion and accountability.

Leveraging AI for Preparation, Not Resolution

Instead of using AI to solve issues, use it strategically to prepare the context for your team. AI tools can be invaluable for organizing and summarizing information before the meeting starts.

Consider using AI to:

• Summarize customer feedback relevant to an issue.
• Organize scorecard data to highlight trends or anomalies. ([How to review our weekly scorecard in under five minutes?](/qa/how-to-review-scorecard-under-five-minutes))
• Compile background information or research pertinent to a discussion.
• Filter meeting transcripts for key points or action items. ([How do we use AI to filter these transcripts specifically for Accountability Chart issues?](/qa/filter-meeting-transcripts-accountability-chart-ai))

This ensures your team arrives at the meeting with accurate, organized data, allowing for more informed and efficient discussions.

The Human Core of IDS

Once the meeting begins, put the technology aside. The actual identification, discussion, and resolution of issues must be done live, in-person or on video, by the human beings on your team. True accountability and commitment cannot be outsourced to an algorithm.

The IDS process is about human connection, critical thinking, and collective problem-solving. This includes understanding the nuances of how a team approaches issues and how they take ownership. ([When an issue is dropped to IDS, my leadership team immediately starts pointing fingers at other departments rather than taking ownership. How do we use the Accountability Chart to stop the blame game during meetings?](/qa/using-accountability-chart-to-stop-blame-in-ids)) The dynamic interplay, healthy debate, and ultimate alignment that emerge from this process are what strengthen a leadership team and drive genuine progress.

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