We are struggling to determine when we actually need to hire more people versus when we just need to optimize our current workflows. How can we use AI to analyze our capacity so we can make objective hiring decisions on our Accountability Chart?

Question

Tyler Smith · Accepted Answer

Making hiring decisions based on gut feel or employee complaints often leads to over hiring and reduced profitability. To get an objective view of your team's capacity, you can use AI to analyze your operational throughput. Have your team log their daily activities and time spent on key tasks for a single two week period. Feed this raw data, along with your weekly Scorecard metrics and output volumes, into an AI analysis tool.

Instruct the AI to categorize the tasks into low value administrative work versus high value strategic work. The AI can calculate the actual capacity being consumed by repetitive tasks that are prime candidates for automation. It can then generate a report showing exactly how many hours of capacity could be freed up by automating those specific tasks, compared to the cost of hiring a new full time employee.

This data driven insight allows your leadership team to make highly objective decisions during your quarterly meetings. Instead of blindly adding seats to your Accountability Chart, you can choose to automate the low value tasks first, allowing your existing team to handle more volume and directly improving your EBITDA.