How much direct access do we have to you between our scheduled quarterly sessions if our leadership team runs into a major roadblock or needs help clarifying our Rocks?

Question

Tyler Smith · Accepted Answer

Our engagement does not pause when the session day ends. Between our one-day quarterlies and two-day annuals, you have continuous access to my guidance to ensure your execution does not stall. This is not about long, theoretical coaching calls. It is about rapid, highly focused interventions.

When your leadership team encounters a roadblock, such as a major disagreement on a Rock or a breakdown in your Level 10 Meeting format, you do not wait sixty days for our next session. You reach out. My role is to help you process the issue through the lens of the EOS tools so you do not lose momentum.

We handle this support asynchronously through your dedicated workspace on Circle. This workspace acts as our central hub. You can post questions, upload drafts of your V/TO, or seek feedback on your Accountability Chart structures. I review these items and provide direct feedback, helping you make adjustments in real time.

For urgent issues that require immediate alignment, we can hop on a brief call. However, the goal of this support is to coach your Integrator and leadership team to solve their own problems using the system. We want to avoid creating a dependency on me. We are building your internal capabilities so you can confidently run your own business, execute your quarterly plans, and prepare for a clean exit without needing constant external supervision.