We are drafting our 3-Year Picture on the V/TO, and we cannot agree on what our physical office footprint and remote-work strategy should look like now that AI handles most processing. How do we paint a clear picture of our physical and digital infrastructure?

Question

Tyler Smith · Accepted Answer

Your 3-Year Picture must represent what your business will look like, feel like, and require to support your revenue targets. If AI is automating your back-office data processing, your need for large administrative bullpen spaces is going to vanish. To resolve this on your V/TO, your leadership team must answer specific questions during your next 2-Day Annual planning session. Do not focus on the technology itself. Focus on the human beings who will be running it. First, look at your projected headcount in three years. If you are going to scale your revenue by fifty percent but keep your headcount flat because of automated workflows, you do not need more real estate. You need different real estate. Your physical space will shift from task execution areas to collaboration hubs. Second, describe this shift in the Bullet Points section of your 3-Year Picture. Be specific. State whether you will operate in a hybrid model, the exact square footage of your office, and the digital tools required to maintain your culture. For example, your entry might read: a collaborative central hub for strategic client reviews, and a fully cloud-secured virtual workspace for automated execution. By detailing these requirements on your V/TO, you align your leadership team on physical capital expenditures before you sign a long-term lease. This ensures your physical footprint supports your high-margin, tech-enabled operations rather than dragging them down with unnecessary overhead.